Pranjit Dowarah

Key member of the Insurance & Risk Management team for India's leading steel joint venture, managing nationwide portfolios with significant annual premium responsibility and overseeing enterprise-wide risk strategy.

• Manage end-to-end insurance portfolio across Mega Risk, IAR, Marine Cargo, Marine Hull, Liability (CGL/WC/MTO), Cyber Risk, and Employee Benefits (GPA/GMC) — protecting billions in plant assets and operational continuity.
• Lead policy procurement, renewal negotiations, and placement with domestic and international insurers and reinsurers — optimising premium outgo while enhancing coverage breadth.
• Conduct comprehensive enterprise-wide risk assessments; coordinate insurer risk surveys and implement recommendations to reduce loss frequency and severity.
• Manage complete claims lifecycle — from first notification of loss (FNOL) to final settlement — through structured multi-party negotiation, loss adjuster coordination and documentation management.
• Ensure full regulatory compliance across IRDAI requirements, internal governance frameworks and audit standards; maintain audit-ready policy registers and claims MIS.
• Develop and deliver internal insurance awareness and training programmes for cross-functional teams, significantly improving risk reporting accuracy and claims response time.
• Coordinate with global brokers (Marsh, AON, Willis), surveyors and legal teams for complex and high-value claims resolution.

• Settled Marine Cargo and Property damage claims of approximately ₹XX Crore through structured insurer coordination and meticulous documentation.
• Streamlined policy renewal process, achieving improved terms and timely placement across all insurance lines.
• Established a centralised insurance MIS tracker replacing fragmented manual registers, improving audit readiness substantially.

Managed multi-jurisdictional insurance portfolios for a global logistics company operating across India, UAE and Singapore — handling diverse and complex operational exposures across international trade lanes and third-party logistics.

• Managed the full group insurance portfolio across India, UAE and Singapore entities — covering Marine Cargo, Property, Liability (MTO/CGL), Motor and Employee Benefits.
• Ensured full compliance with INCOTERMS obligations and international marine cargo insurance requirements across cross-border trade operations in three countries.
• Built and maintained real-time insurance dashboards for group-wide claims tracking, policy expiry alerts and premium reconciliation — replacing manual Excel-based processes.
• Negotiated renewals with local and international insurers in Singapore and UAE, achieving meaningful premium reductions while maintaining comprehensive coverage.
• Liaised with overseas brokers and insurers for multi-jurisdiction placements; managed MTO liability exposures for international freight forwarder operations.

• Achieved significant premium reductions for Singapore and UAE entities through market benchmarking and competitive tendering.
• Digitalised group insurance operations — built a live claims and policy dashboard that served as a single source of truth across all entities.
• Ensured zero compliance lapses across three-jurisdiction insurance obligations during tenure.

Managed the comprehensive insurance portfolio for the Soda Ash division of a global conglomerate — covering multiple manufacturing locations with Mega Risk, EAR, Liability, Employee Benefits, Marine and Motor policies.

• Administered the full insurance programme for the Soda Ash manufacturing division — covering Mega Risk (Industrial All Risk), Engineering All Risk (EAR), Contractors All Risk (CAR), CGL, Workmen's Compensation, Marine Cargo, Motor Fleet and Group Health/Personal Accident.
• Managed complete claims cycle — from FNOL, appointment of surveyors/loss adjusters, document compilation, insurer follow-up, to final settlement and MIS reporting.
• Led proactive annual portfolio restructuring at renewals, renegotiating coverage terms and delivering measurable premium cost savings while improving financial protection.
• Managed Engineering All Risk (EAR) and Contractors All Risk (CAR) for capital expenditure projects, ensuring adequate coverage for plant expansion and equipment erection.
• Maintained comprehensive, audit-ready insurance registers and policy documentation supporting internal and statutory compliance reviews.

• Facilitated total claim settlements exceeding ₹2X Crore under Mega Risk policy — including a single high-value AOG (Act of God) peril claim of ₹XX Crore, navigated end-to-end from notification to full settlement.
• Delivered measurable premium reductions through proactive market review and restructuring of policy programme at renewals.
• Managed multi-site EAR/CAR programmes for capital project investments, ensuring zero uninsured exposure during construction phases.

Managed insurance renewals and end-to-end claims for a leading Northeast India cement manufacturer — covering marine cargo, property, motor fleet and employee benefit policies across multiple plants and distribution networks.

• Managed full insurance portfolio including Industrial All Risk (Property), Marine Cargo (transit/open cover), Motor Fleet, Group Medical and Personal Accident policies.
• Handled end-to-end claims management for marine cargo losses — from survey appointment and document collation to loss adjuster coordination and final settlement with insurers.
• Maintained audit-ready insurance registers and policy files; prepared monthly MIS reports on claims status, premium utilisation and policy expiry tracking.
• Coordinated with distribution team, logistics managers and C&F agents to ensure proper marine cargo insurance compliance across the distribution network.
• Implemented risk-improvement recommendations from insurer surveys, enhancing plant safety measures and reducing loss frequency.

• Successfully settled 300+ marine cargo claims across the distribution network through disciplined coordination with surveyors and insurers — consistently achieving high recovery ratios.
• Implemented a claims tracking system that reduced average claim turnaround time and improved documentation quality.
• Maintained full audit compliance across all insurance registers with zero adverse findings during tenure.

Delivered general insurance solutions through the bancassurance channel — covering Motor, Health, Fire, Marine, Travel and Loan Secure product lines — consistently exceeding sales targets and building a strong client base.

• Sold and serviced general insurance products — Motor (Own Damage & Third Party), Health, Fire, Marine, Travel and Loan Secure — through partner bank branches under the bancassurance model.
• Managed the full customer lifecycle from lead generation, product recommendation and policy issuance through to renewals and claims guidance.
• Built and maintained strong relationships within partner bank branches, developing a referral network that contributed to sustained revenue growth.
• Handled policy documentation, premium collection, endorsement processing and renewal reminders for the allocated bank branch portfolio.
• Provided customers with insurance advisory, ensuring appropriate product selection based on individual risk profiles and requirements.

• Consistently exceeded monthly and annual sales targets across multiple product lines — recognised as a top performer within the regional team.
• Cultivated a strong referral pipeline within partner bank branches, contributing measurably to market penetration and premium growth.